Saturday, October 8, 2011

Motorola 2247-N8 Wireless DSL Modem


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This review is from : Motorola 2247-N8 Wireless DSL Modem
Great Modem... A Pain to Setup... . Great modem, great signal strength and speeds, that is if you can get it set up... Set up for the device was very difficult, and the included software didn't work for me at all.

I know this is less of a review and more of a tutorial, but I thought I'd post it here, because I saw a lot of Amazon users were having the same problems as I had setting this thing up. I probably worked for 2-3 hours trying to get this modem to up and running... I even spent some time on the phone with Qwest/Century Link but to no avail since it's a third party modem and one they don't lease out.

At first I tried using the "easy" set up wizard software included with the modem, but it didn't work for me at all. The Power light was green as well as the Wireless and DSL light, but the internet light was blinking Red... So I quickly ditch the CD and set up the modem manually.

I finally figured out how to get this thing up and running. What I had to do was manually set the VPI and VCI numbers which are set automatically by default. When I figured this out I was able to get the modem working.

Bellow I have listed the steps I took... Note, the problems I dealt with may not be the same as the ones you may experience so this tutorial may not work for you... but hopefully this helps someone.

PRE-SETUP:
a. Call your ISP to get your PPP Username and Password... Also ask them to give you the VPI and VCI number.
b. Connect to the modem via wifi or ethernet cable.
c. Rest the modem by holding the reset button on the back for 15 seconds... then follow these steps...

Step 1:
In your browser's address bar enter: "192.168.1.254"

NOTE: By default the LAN IP address is 192.168.1.254. If the default address has been changed, enter the custom address in the address box.

Step 2:
a. enter a LAN custom password
b. log-in using your LAN password and "admin" as the username.

Step 3:
You should now be looking at the quick start page.

On the Quickstart page,
a. PPP Username - Enter the DSL username.
b. PPP Password - Enter the DSL password.
c. Confirm Password - Reenter the DSL password.
d. Click the Connect button.

NOTE: You need the username and password provided by your ISP - You may need to call your ISP to get this info if you don't have it on hand.

If you are able to connect using the username and password you should be looking at the "DIAGNOSTIC" page now...

Step 4:
Click on the "CONFIGURE" link. (on the left-hand menu)
The "CONNECTION CONFIGURATION" page should appear.

Step 5:
On the CONNECTION CONFIGURATION page,
a. Uncheck the "AUTO DETECTION VPI/VCI
b. VPI - Enter the value specified by the DSL Provider.
c. VCI - Enter the value specified by the DSL Provider.

NOTE: If the Gateway is connecting to any of the follow DSL providers, try the following settings... Again call your DSL ISP for this number if it isn't listed bellow.
- AT&T Southwest Provider (former SBC) usesVPI: 0 & VCI: 35
- AT&T Southeast Provider (former BellSouth) usesVPI: 8 & VCI: 35
- Qwest/Century Link Provider usesVPI: 0 & VCI: 32
- Covad Provider usesVPI: 0 & VCI: 35

d. Click the Apply Changes button.

To Verify Internet Connection:
1. Click "HOME" link on the left-hand menu.
2. If the "DSL" and "WAN" status say "UP," then you should be set up!

You may now want to click on "Configure" then "Wireless" then "Security" to set-up a password for your Wi-Fi.

Hope this helps someone.

If that didn't work for you check out:

this page helped me out immensely.

Good luck!
Motorola 2247-N8 Wireless DSL Modem Reviews
as expected . I replaced an older Actiontec modem as I thought it may have been the culprit in some home network problems I was having. I have Qwest DSL as a service provider and upgraded to an Actiontec PK-5000. I also have an apple tv 2g at home. I discovered however through trial and error that the PK-5000 does not support the apple tv as it should. If plugged into the router with an Ethernet cable I was fine but it would not recognize it wirelessly.
I stopped at best buy and picked this up for 98 bucks. The store associates didn't' even recognize it as something they carried. Regardless I brought it home and hooked it up.
1. The installation is not exactly flawless. You need to know your ISP's user name for your modem to access their network. (among other things)
2. The modem won't always recognize that password. If this happens after or during installation, reset the modem by holding down the reset button for 15 sec. + then find it in your browser. The address is not typical and you should look at the little book that comes with it.
3. There is only ONE phone jack in the back so unless you have a splitter you can't have DSL and your phone going through this modem.
4. The menus for configuration could certainly be a nicer interface BUT if you know your way around security protocols and have ? a brain you should be able to fumble through and make your wireless secure.
5. It recognized apple tv 2g through its wireless connection in short order, I simply had to re-input my security key.
6. Your home laptop may tell you that your security settings don't match the wireless settings of the network. (delete the wireless connection and re-look for wireless connections) Again fumble your way through and you'll get it.
Now I will say that through all of my fumbling around I had it set up and working on my desktop, laptop, Wii, and apple tv 2g in about 40 minutes. It seems to work great, pages seem to load quickly, speed tests are averaging the same as they were before (that being said, the rural community I live in is having serious speed issues with qwest) and there is peace in the valley. It's a bit more spendy than other DSL modems but it does support ADSL2, does allow Ethernet connections (3 not 4 as one is used for your DSL connection) and it is a low profile unit that hides well in your office. The biggest drawbacks I see are the telephone jack and the price you pay for "commercial grade firewall protection" ummmm ok I saw nothing on this modem that was not on my 5 year old modem as far as security goes but it does have plenty of security that YOU MUST ENABLE it is not automatic. (Some people seem to think this is the case...weird)
I will update this review if anything changes...Happy Surfing!
Motorola 2247-N8 Wireless DSL Modem Opinions
configuration nightmare . From a hardware standpoint this may be a great, fast router/modem, however...
The software that comes with this product is utterly TERRIBLE!!! Truly the worst, biggest pain in the rear of any of the many I have ever used.
The set-up software looks like is was ported to the Mac from Windows 95, and works about as well.
The gateway homepage configuration utility is abysmal. Even the simplest changes are either labyrinthine or impossible or just plain don't work. Want to change the DNS to use Open DNS or Google DNS? Forget it. Want to set-up multiple SSID's? Forget it. Want support beyond basic FAQ? Forget it.
Correction- It does work . At first I was having major issues with configuring the modem. I held down "reset" for 15 seconds, went back in the settings...and bam! It worked! I'm not sure why it didn't work the first thirty times but I'm fully connected now!
Motorola Netopia 2247-N8 Smart Modem - - - Lives Up to Its Name . Easy set up on my 2.33 GHz Intel Core2 processor / 4 GB RAM notebook (circa 2007), running Windows 7, Ultimate, 64 bit, and using Verizon's most basic DSL service.The Motorola Netopia 2247-N8 was released around September 2010 according to the date on the manual.

The info on Motorola.com pertaining to the 2247-N8 has several typos. On a couple of occasions they mention that the modem/router features 10/100Base-T Ethernet ports, and on another part they mention that the 2247-N8 is a gigabit router. Furthermore, they mention that the device's four gigabit Ethernet ports enable flexible, high-speed connectivity with Auto-MDIX and Auto-Negotiate (a configuration specified as an optional feature in the 1000Base-T standard).To test if the Ethernet ports on the 2247-N8 are gigabit ports, I connected the 2247-N8 to a D-Link DGS-2205 10/100/1000 switch, using a CAT 6 cable. The switch has LEDs that light yellow for a 100 Mbps connection, and green for a 1000 Mbps connection. The LED on the D-Link switch lighted yellow, indicating a 100 Mbps connection. Motorola should correct their description. I would appreciate feedback on this.The following is an outline of the steps followed to connect wirelessly to the internet.1. Installed the software included on the CD-ROM, on my notebook.
2. Connected the Motorola Netopia 2247-N8 to the outlet, and then to the DSL cable.
3. The software prompted for the Model # of the modem/router (2247-N8).
4. The software confirmed that it had connected to the device.
5. The software prompted for the Verizon DSL user name, and password (don't forget to set your own).
6. At this point the device was connected to the internet (yes, it is that easy).
7. Opened a web browser and entered the IP address assigned to the modem/router (192.168.1.254), since all my
equipment was already in that domain.
8. It was necessary to set a password to access the device.
9. Configured the Wi-Fi. I made the following observation when selecting the security settings, WPA-PSK. One has the option of selecting type WPA1 or WPA2 or BOTH. Selecting BOTH wont get the 802.11N band, so, it is necessary to select either type WPA1 or WPA2.My wireless connection is much faster, it certainly beats the wireless connection resulting from the combination of the Westell 6100 modem provided by Verizon (circa 2005), and my D-Link DAP-2553 802.11N gigabit router (circa 2008).The video feed from my HDHomerun HDHR-T1-US connected to a TV antenna on the roof is flawless. Internet streaming video from Netflix wirelessly through my Boxee Box is much much faster. I can even watch a movie on Netflix wirelessly via my Boxee Box, and browse the internet wirelessly on my notebook. The 2247-N8 is capable of broadcasting up to 4 SSIDs. I still need to test the quality of the connection when using my NetTalk VOIP while watching a Netflix movie wirelessly through my Boxee Box. No can do, even when using 2 different SSID's.I gave it 4 stars because of the gigabit ports issue.
Works fine with AT&T(bellsouth) . I got this modem after upgrading my AT&T (Bellsouth) service from 3.0 to 6.0 speed and also switched my service to a different phone number after dropping my second land line in favor of cell phones. Bellsouth (AT&T SE) makes doing this a royal PITA and this caused me to lose my DSL service for two days.
I had bought a used Motorola 3347NWG-006 (Bellsouth firmware) but it would not keep DSL sync. This modem (2247-D8) is similar in features to the 3347 but is the consumer model as opposed to the business version. The Bellsouth technicians have no problems with setup for this modem as the setup screens are almost IDENTICAL with the Motorola 2210 modem they sell at the AT&T stores. (AT&T SE no longer bundles equipment with their DSL service and you have to buy your own from an AT&T store or elsewhere). I've been told that the Motorola modems can run HOT and die but this one does not seem to produce excessive heat. I am NOT using the built in Wifi (have it logically shut off) and am using a D-Link router as a wireless access port instead. I think the external antennas on the D-Link will give better range than the internal ones on the 2247-D8 and maybe the 2247 will run cooler with the Wifi shut off. (BTW I already owned the D-Link router and was using it with my previous Alcatel modem).
Bottom line .... Had this modem for a day so far. It was very easy to set up for AT&T SE, and I'm getting a reported speed of 6700. All my config problems were due to AT&T SE royally screwing up my account settings on their server during the transition and that took two days and four technicians to figure out.
Much better! . I got this modem/router as a replacement for the original one I got from AT&T. I was totally surprised at how much easier this one is to use, and the speed is actually much faster than the old one. Great buy!
Great modem/Router . The hardware firewall is very secure, excellent upload and download speed, works faster than the ones given by AT&T. The settings are customizable, wireless connection works great.

Cons Review
Not for AT&T DSL an Minimal experience . According to the only other review, 4 star, I don't have half a brain.

That being said, I want to point out I had an old 2WIRE that was giving me
all kinds of connection problems and the 2247-N8 fixed them. With the
(2nd) 2WIRE from AT&T (1st 1 crapped out after a year or 2) I was happy
until we started adding more wireless devices (ipad, kindle, printer, etc.).
Then I started getting dropped connections or slow connections or no
connection at all. It could be a few seconds or a few minutes and then
everything would be fine. You might know what that means if it's happened
to you in the middle of an order.

Now to the Motorola 2247-N8: If you have AT&T, THEY DON'T SUPPORT IT
and that is not stated anywhere in the documentation.
I talked to AT&T several times, Motorola several times, and got enough info
to get it working. Neither really wanted to help unless I paid them, but I gleaned
enough info to finally get it working (using now). Total time, about 8 hours.
I'm not a completely inexperienced. I've installed to 2 2WIREs and messed around
with computers for over 20 years, but if you've never tackled something like this,
especially with AT&T, get a friend that knows more.

If you do tackle it and are replacing a 2WIRE use the exact same login and password
for the 2247-N8 as you used for the 2WIRE. It will save you some trouble. You'll still
have to do several resets and password changes to get to the end, but maybe it will
be worth it. I only gave it 2 stars because of the install (forgot about WPS, went back
to WEP and it worked ok), but it works better than the old 2WIRE (so far). Don't know if I'd
try it again.
Great modem if you can set it up! . I totally agree with the prior reviews. I bought this modem/router in 5/11, to replace an existing ATT supplied Speed Stream modem, and a Linksys Wireless G router. Big Mistake......At this point, 11/11, I have decided to throw this piece of garbage in the trash. The hardware is fine, but the set up CD and the Internet based set up are #$%^&. Everytime I have a power loss, or router settings get erased, I struggle to get this thing back up. And everytime it takes me hours of calling ATT and they telling me they don't support it because it is not their 'product'. Today, it took me over 6 hours to get it to work after a power loss last night.....I even called ATT, and this router would not reset with my ATT supplied login and password!......I have had it with this piece of crap! Never buy a Motorola router/modem. I am buying a Cisco today, and let this thing go! I have wasted countless hours in the past 6 months trying to keep this modem operable.Great router, if you can set it up! I have it on a battery backup, and it still will lose its settings occasionally. I guarantee you that you will not be able to set this router up without a call to your ISP.


Feature Motorola 2247-N8 Wireless DSL Modem

  • And convenient package?making it the perfect networking solution for the home, home office, or small business
  • Assures advanced Quality of Service (QoS) for Wi-Fi delivery of Voice-over-IP (VoIP), IPTV, and streaming broadcast-quality video.




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Product Details

EAN : 0666947009881
UPC : 666947009881
Brand : Motorola
Weight : 2 pounds
Height : 4 inches
Length : 10 inches
Width : 8 inches
Binding : Personal Computers
Manufacturer : Motorola
Model : 2247
Publisher : Motorola
Studio : Motorola

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