Price : Too low to display
The Stick is a state-of-the art telephone line sharing device that screens and automatically rotes all voice, fax and modem calls to the right equipment every time, eliminating the need for costly dedicated phone lines.
This review is from : Multi-Link Multi-link 4-port Fax Switch
Works but .... . Looking to economize by eliminating a dedicated fax line for our home office, we turned to this product to handle incoming calls and route the fax transmissions to the fax machine.
It DOES this, but "at a price." The "price" is an annoying ringback function that cannot be programmed out and that requires us to press "9" every time we answer the telephone. Customer service at this company is available only during "regular business hours" (i.e., approximately 9 to 5) and once contacted, not particularly helpful. One fellow at the service center delivered a short lecture on how this product worked, only to end with "you'll have to press '9' to disable the ringback". Great!
Another annoyance is that this product does not work with phone company voice mail - had to purchase a standalone voice mail unit to ensure we got our messages.
It does route the faxes to the fax machine as advertised, but the glitches make using it a less than "seamless" experience.
Works but .... . Looking to economize by eliminating a dedicated fax line for our home office, we turned to this product to handle incoming calls and route the fax transmissions to the fax machine.
It DOES this, but "at a price." The "price" is an annoying ringback function that cannot be programmed out and that requires us to press "9" every time we answer the telephone. Customer service at this company is available only during "regular business hours" (i.e., approximately 9 to 5) and once contacted, not particularly helpful. One fellow at the service center delivered a short lecture on how this product worked, only to end with "you'll have to press '9' to disable the ringback". Great!
Another annoyance is that this product does not work with phone company voice mail - had to purchase a standalone voice mail unit to ensure we got our messages.
It does route the faxes to the fax machine as advertised, but the glitches make using it a less than "seamless" experience.
Multi-Link Multi-link 4-port Fax Switch Reviews
Works great . This is the second Stick that I have purchased for use at a church. In one case, the alternative was to add another phone line to provide "dedicated" access to heating/cooling plant controls via modem. The Stick allows sharing of one line by modem, fax, and voice with calls routed appropriately and flawlessly. The Stick allows configuration for special situations, but the out of the box setup was perfectly adequate for our needs. So, setup was a snap; just plug it in, connect the lines to the correct ports on the Stick and you are ready to go. Vastly less expensive that the monthly cost of a new phone line.
Works great . This is the second Stick that I have purchased for use at a church. In one case, the alternative was to add another phone line to provide "dedicated" access to heating/cooling plant controls via modem. The Stick allows sharing of one line by modem, fax, and voice with calls routed appropriately and flawlessly. The Stick allows configuration for special situations, but the out of the box setup was perfectly adequate for our needs. So, setup was a snap; just plug it in, connect the lines to the correct ports on the Stick and you are ready to go. Vastly less expensive that the monthly cost of a new phone line.
Multi-Link Multi-link 4-port Fax Switch Opinions
Works well . Product works well. Easy to install and setup. Saves on having two lines, especially for small offices. Recommend this any small/home office to save on costs.
Works well . Product works well. Easy to install and setup. Saves on having two lines, especially for small offices. Recommend this any small/home office to save on costs.
Very slick box . Although programmable with a phone, it is set to wrok right out of the box. Much improved over my 10 year old AMS teleshare, neither machine (answering machine, or the fax) is even aware of a signal, so the timers in each are not running. Set the fax machine to pickup immediately, and the answering machine to whatever suits you, and nothing gets dropped orossed.I neglected to mention that I've just ordered a second one. No more virtual or "enterprise" fax lines for this puppy.
Multi Link . I am using this at work for a fax and a time clock with a modem in it. E needed something that would allow accounting to dial into the time clock to get employee hours. The time clock and the fax machine are on the same line. I found this to be a little hard to set up. You really need to read the directions (which are not the clearest thing to figure out). After some time messing around we finally got it to work.
the stick . The stick is great, i have set it up and never thought about again. The manual, however is not very informative, it's easier to call the company and have them walk you though the setup, they list a phone number on the box for that purpose.
I did have one problem when calling the bank, the bank gives you the option to use touch tone or speak selections. To select the touch tone feature you must press *33, when you do this it causes the phone to ring.
I did have one problem when calling the bank, the bank gives you the option to use touch tone or speak selections. To select the touch tone feature you must press *33, when you do this it causes the phone to ring.
Don't worry... it works just fine. . 'm a little surprised to read the complaints here. Yes, this gizmo is a bit tricky to set up, BUT <--- and it's a big BUT, when it works, it really does work fine. This ringback thing that one person mention does happen, but alot of this is dependant both on how you set it up, and how quickly you answer. It's gone over my head alot, but the number of rings you hear aren't really the number of rings that are actually happening. The rings you hear are generated by The Stick. So, while you might have two rings to answer the phone before that ringback thing happens, the actual rings you hear might only be one. Anyway, it really isn't that big a deal to punch 9 when you answer. The person calling is no more the wiser, because all they hear, again, are rings generated by The Stick.
As for customer service, I find them incredibly friendly and helpful. I've had this thing now for about 4 or 5 years, and over that time, I might have to change the installation, and need them to help me re program it, or some other trivia matter. They don't even ask my name or for a serial number. They just answer the questions. Promptly.
For all you get for this amount of money, saving a separate phone line, the minor technical problems that MIGHT occur are worth it.
As for customer service, I find them incredibly friendly and helpful. I've had this thing now for about 4 or 5 years, and over that time, I might have to change the installation, and need them to help me re program it, or some other trivia matter. They don't even ask my name or for a serial number. They just answer the questions. Promptly.
For all you get for this amount of money, saving a separate phone line, the minor technical problems that MIGHT occur are worth it.
Multi-Link Stick . Great product just works in the background and takes care of transfering faxes to the fax machine and if it is a call it lets it ring through to the phone. Works just as it should and takes the guesswork out of whether it is a fax or a call.
4 port fax switch 9stick0 . THIS IS THE SECOND STICK SWITCH I HAVE BOUGHT. A VERY GOOD PRODUCT. I WOULD RECOMMEND IT TO ANYONE.
Cons Review
Disapointing at best.... Don't waste your money . Well, after researching many different fax switching devices, I decided to to purchase The Stick for my home business. I don't receive many faxes, so I didn't want a dedicated phone line, and thought this would be the ideal solution.
After waiting in anticipation for The Stick to arrive in the mail, I hooked it up and tried it out. The device does transfer fax calls to the fax, and voice calls to the phone. But the good ends there.
None of my fax equipment would actually receive a fax when connected through The Stick - they all started to, then came up with "ERROR - FAX NOT RECEIVED" and the call was terminated. (They would receive a fax great if connected directly, and not through The Stick).
So, that right there defeated the whole purpose for me.
Next, if someone called on (for voice), the call would be transferred to the phone - great. However, if they hungup before the call was answered, The Stick would just keep ringing the phone forever! You had to answer the dead line, then hangup in order to stop the ringing. That sucks.
And finally - CallerID. If you enable The Stick to work with CallerID, you must put up with the line ringing your voice phone two times, regardless of the type of call. So call fax calls would ring the voice line twice, all modem calls ring the voice line twice, etc, before the call is routed to the proper port.
Overall, I am very disappointed. I was looking forward to this device, thinking that it was the perfect solution to so many problems. Nope, just more headaces and no problems solved.
Save your money and don't purchase The Stick.
After waiting in anticipation for The Stick to arrive in the mail, I hooked it up and tried it out. The device does transfer fax calls to the fax, and voice calls to the phone. But the good ends there.
None of my fax equipment would actually receive a fax when connected through The Stick - they all started to, then came up with "ERROR - FAX NOT RECEIVED" and the call was terminated. (They would receive a fax great if connected directly, and not through The Stick).
So, that right there defeated the whole purpose for me.
Next, if someone called on (for voice), the call would be transferred to the phone - great. However, if they hungup before the call was answered, The Stick would just keep ringing the phone forever! You had to answer the dead line, then hangup in order to stop the ringing. That sucks.
And finally - CallerID. If you enable The Stick to work with CallerID, you must put up with the line ringing your voice phone two times, regardless of the type of call. So call fax calls would ring the voice line twice, all modem calls ring the voice line twice, etc, before the call is routed to the proper port.
Overall, I am very disappointed. I was looking forward to this device, thinking that it was the perfect solution to so many problems. Nope, just more headaces and no problems solved.
Save your money and don't purchase The Stick.
Product Image
Feature Multi-Link Multi-link 4-port Fax Switch
- Factory-direct support & programming
- Quality "ring back" tone
- Maintains regular phone service in a power outage
- Barge-In protection
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Product Details
EAN : 0757317291125UPC : 777780496247
MPN : STICK
Brand : Multilink
Weight : 2 pounds
Height : 3 inches
Length : 12 inches
Width : 8 inches
Binding : Electronics
Manufacturer : Multi-Link
Model : STK29112
Publisher : Multi-Link
SKU : C-B0050SQOYI-TELESTICK
Studio : Multi-Link
Where To Buy
You can buy Multi-Link Multi-link 4-port Fax Switch on Amazon . Click here to Read More
